Percy automatically answers guest questions and offers the right upgrades at the right time — generating additional revenue from every booking.
Consistent, personal replies delivered instantly — while Percy promotes add-ons like early check-in, late checkout, pool heat, mid-stay cleaning, and local services.
Guests ask questions at all hours — and those moments are perfect opportunities to offer helpful upgrades.
Percy replies instantly and recommends relevant add-ons like early check-in, late checkout, pool heat, or local services — turning routine questions into additional revenue.
More bookings usually mean more messages.
Percy handles both — answering questions instantly while automatically offering upgrades and services that guests actually want.
The result? Better guest experience and more revenue per booking.
Percy offers upgrades naturally within real conversations — so guests feel helped, not sold to. Automated doesn’t have to feel robotic. Every reply stays personal, helpful, and on-brand.
Percy
ANSWERS 
Percy never offers anything you haven't approved. Control what upgrades are offered, when they appear, and how they’re priced. Every message stays within your brand and guidelines.
Each property has its own knowledge base and its own upsell opportunities — from early check-in to equipment rentals and local services. Percy recommends the right option for the right guest.
Most guest questions — and upsell opportunities — are handled instantly by Percy. When something needs human attention, Percy escalates it immediately so nothing falls through the cracks.
Percy connects to your listings and starts answering guest questions and offering upgrades within minutes.
▶ Watch Demo"Percy didn’t just reduce our messaging workload — it started generating additional revenue from guests automatically. Early check-ins and add-ons are now being sold without our team lifting a finger."
Percy turns everyday guest conversations into opportunities to offer upgrades and services guests already want.
Start Free TrialSometimes you just need a real person — we’ve got a whole team of them, shoot us a message and we will respond in 1–2 business days.